FAQ

FREQUENTLY ASKED QUESTIONS

Here at Kundan Jewar, we strive to make your shopping experience as seamless and enjoyable as possible. Below are answers to some of the most frequently asked questions. If you have any other queries, feel free to contact us!

We offer a wide range of artificial jewelry, including:

  • Traditional Jewelry: Kundan, Polki, Meenakari, and antique designs.
  • Contemporary Jewelry: Modern pieces that complement both casual and professional wear.
  • Wedding & Festive Collections: Statement pieces for special occasions like weddings and festivals.
  • Everyday Jewelry: Elegant and minimalist designs perfect for daily wear.

Placing an order is simple:

  1. Browse our website and explore our collections.
  2. Add your favorite pieces to the shopping cart.
  3. Proceed to checkout, where you can fill in your delivery details and select a payment method.
  4. Once your order is confirmed, you’ll receive an email with the details and tracking information for your shipment.

Our jewelry is made from high-quality, durable materials like brass, copper, and alloy, designed to replicate the look of precious metals. While it’s not made from gold or silver, we ensure that all pieces offer a luxurious appearance without the high cost.

 

To keep your jewelry looking beautiful, follow these care tips:

  • Keep your jewelry away from water, perfumes, or lotions.
  • Store it in a cool, dry place when not in use.
  • Clean your jewelry with a soft cloth to maintain its shine.

Yes, we offer a hassle-free return and exchange policy. If you are not satisfied with your purchase, you can return it within X days (please check our Return Policy for specifics). The item must be unused and in its original packaging.

Delivery time depends on your location. Typically, orders are processed and shipped within X business days, and delivery can take anywhere from X to X days based on your address. You will receive a tracking number to monitor your order.

Yes, shopping with us is completely secure. We use industry-standard encryption to ensure your payment and personal information are protected.

Yes, we do offer international shipping. The shipping costs and delivery time vary depending on the destination. Please check at checkout for more details.

At the moment, we do not offer customization services. However, we are always working on introducing new designs and collections, so keep an eye on our website for new releases!

If you have any questions or need assistance, you can reach our customer support team via:

  • Email: [kundanjewar@gmail.com]
  • Phone: [+919179674861]
  • Live Chat: Available on our website during business hours.